The Guide to a Career in Management
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As a new manager, you often don’t have much time to learn the ropes. This course will serve as a guide to starting your career in management. It is packed with useful information on topics like leadership, time management, building a team environment, conducting performance appraisals, and delegation. You’ll find helpful material on increasing employee engagement, encouraging innovation and initiative, helping team members optimize their talents, improving outcomes, and distinguishing yourself as a leader. You will see how to lead and participate in meetings, handle problem employees, manage the ins and outs of salary administration, train new team members, and determine your own management style. |
Course Info:
- Course #: 8015C
- Delivery: Self-Study
- CPE Hours: 12
- Course Level: Basic
- Prerequisites: None
- Advanced Preparation: None
- NASBA Area of Study: Personnel/Human Resources
- Total Pages: 226
- Questions: 60
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Course Objectives
- To identify the skills necessary to be a good manager
- To recall steps a new manager should take
- To identify ways to build trust with your staff
- To identify factors to consider when giving praise
- To recognize characteristics of a good listener
- To recognize pitfalls of a new manager
- To identify characteristics of the different personality styles of managers
- To recall the difference of the autocratic and diplomatic managerial styles
- To recognize what is team dynamic
- To recall actions to take with poorly performing employees
- To identify important hiring and interviewing skills
- To recall how to structure an employee’s first day
- To recognize how to deal with resistance to change
- To recall how to best discipline an employee
- To identify what to avoid when discussing with an employee his or her below-satisfactory performance
- To recall employment legal matters that managers need to consider
- To recall one of the key duties of a manager related to facts and perceptions
- To recognize the importance of loyalty
- To recall what it means to dovetail a team member’s goals
- To recognize various risk factors
- To recall the steps of intelligent risk taking
- To recall how the actions of new managers may be viewed
- To recall the three tiers for writing job descriptions
- To recognize factors to consider when preparing performance appraisals
- To identify the most important consideration in making salary recommendations
- To identify what is emotional intelligence
- To recognize characteristics that new managers should consider in developing a positive self-image
- To identify time management skills
- To identify ways to improve writing skills
- To identify how to avoid falling victim to the grapevine
- To recognize what tasks should and should not be delegated
- To recall what trait a manager should avoid
- To identify ways to lead effective meetings
- To recall ways to improve public speaking skills
- To identify how to keep a balanced lifestyle
- To recall what it means to be a classy manager
Table of Contents
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